MT
Michelle T
1 reviews | Active since Aug 2020
12 May 2022, 06:39
Metro Fibre is a no go! Go with Open Serve!!!
Day 7 of no service. Keep getting excuses, awaiting feedback from site. I have personally been to site to speak to the technicians but they must be invisible.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
12 May 2022, 07:57Dear Michelle
We are currently conducting an internal investigation and will escalate the issue to the relevant department for further assistance. We will also be in contact in order to provide you with feedback. Please advise a suitable time for us to give you a call.
Kind Regards,
MetroFibre
We are currently conducting an internal investigation and will escalate the issue to the relevant department for further assistance. We will also be in contact in order to provide you with feedback. Please advise a suitable time for us to give you a call.
Kind Regards,
MetroFibre
MetroFibre Networx's reply12 May 2022, 07:57
Official
Dear Michelle
We are currently conducting an internal investigation and will escalate the issue to the relevant department for further assistance. We will also be in contact in order to provide you with feedback. Please advise a suitable time for us to give you a call.
Kind Regards,
MetroFibre
We are currently conducting an internal investigation and will escalate the issue to the relevant department for further assistance. We will also be in contact in order to provide you with feedback. Please advise a suitable time for us to give you a call.
Kind Regards,
MetroFibre
MetroFibre Networx's replyOfficial
12 May 2022, 13:45Dear Michelle
As discussed telephonically, we have re-provisioned your line and it is now up and running.
Please do not hesitate to contact us should you need further assistance.
Thank you for your patience.
Kind Regards,
MetroFibre
As discussed telephonically, we have re-provisioned your line and it is now up and running.
Please do not hesitate to contact us should you need further assistance.
Thank you for your patience.
Kind Regards,
MetroFibre
MetroFibre Networx's reply12 May 2022, 13:45
Official
Dear Michelle
As discussed telephonically, we have re-provisioned your line and it is now up and running.
Please do not hesitate to contact us should you need further assistance.
Thank you for your patience.
Kind Regards,
MetroFibre
As discussed telephonically, we have re-provisioned your line and it is now up and running.
Please do not hesitate to contact us should you need further assistance.
Thank you for your patience.
Kind Regards,
MetroFibre