Metro fibre is a ****

This is a ****, every month on the last week and first week, is always down, yet come month end you have to pay the full amount, no sense of emergency at all, you will call and they will hang up on you, Pearl did that to me last week, when I asked to talk to the manager because she didn’t have any answers for me. They don’t care whether you are a direct customer or not, is simply question will not have an answer. No investigation whatsoever.I’m done this time, I have given them a chance but they still have same issues that take forever to resolve