EL
Estelle L
1 reviews | Active since Apr 2019
17 Sept 2022, 16:22
Metro Fibre
It's so pathetic. The network works and then it goes off. Our network was off since this morning (17/09/2022) at about 9am, first we thought it's the loadshedding. It's now 4pm and it's still not working. We called the network server and they said it will take 6 to 7 working days to come out if they're not busy.
How must once child do home schooling on the computer if you have Fibre.
We thought the Fibre is better, no way, the WiFi was so much beter.
Helpful (0)
Replies (5)0
Replies (5)
MetroFibre Networx's replyOfficial
17 Sept 2022, 16:34Good day Estelle,
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre.
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre.
MetroFibre Networx's reply17 Sept 2022, 16:34
Official
Good day Estelle,
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre.
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre.
MetroFibre Networx's replyOfficial
17 Sept 2022, 16:59Dear Estelle,
Please not that one of our agent tried to call unfortunately, there was no answer.
Kindly be advised that a contractor will be in contact with you to schedule an appointment for repair.
Reference number 208761
Kind regards
MetroFibre
Please not that one of our agent tried to call unfortunately, there was no answer.
Kindly be advised that a contractor will be in contact with you to schedule an appointment for repair.
Reference number 208761
Kind regards
MetroFibre
MetroFibre Networx's reply17 Sept 2022, 16:59
Official
Dear Estelle,
Please not that one of our agent tried to call unfortunately, there was no answer.
Kindly be advised that a contractor will be in contact with you to schedule an appointment for repair.
Reference number 208761
Kind regards
MetroFibre
Please not that one of our agent tried to call unfortunately, there was no answer.
Kindly be advised that a contractor will be in contact with you to schedule an appointment for repair.
Reference number 208761
Kind regards
MetroFibre
EL
Estelle L's updateReviewer Update
18 Sept 2022, 07:05Metro Fibre should have a 24 hr service.
My children needs the internet and now we are strained without it and when we call the Nr it says we reached outside business hours.
My children needs the internet and now we are strained without it and when we call the Nr it says we reached outside business hours.
EL
Estelle L's update18 Sept 2022, 07:05
Reviewer Update
Metro Fibre should have a 24 hr service.
My children needs the internet and now we are strained without it and when we call the Nr it says we reached outside business hours.
My children needs the internet and now we are strained without it and when we call the Nr it says we reached outside business hours.
EL
Estelle L's updateReviewer Update
18 Sept 2022, 07:16Thank you problem is solved
EL
Estelle L's update18 Sept 2022, 07:16
Reviewer Update
Thank you problem is solved
MetroFibre Networx's replyOfficial
18 Sept 2022, 07:22Good day Estelle,
Thank you for informing us.
Kind regards
MetroFibre
Thank you for informing us.
Kind regards
MetroFibre
MetroFibre Networx's reply18 Sept 2022, 07:22
Official
Good day Estelle,
Thank you for informing us.
Kind regards
MetroFibre
Thank you for informing us.
Kind regards
MetroFibre