CG
Charl G
1 reviews | Active since Feb 2021
22 Mar 2023, 06:27
Metro Fibre + Cool Ideas Poor
No connectivity since 16 March. Between MFN and Cool Ideas - communication is terrible. All I hear from cool ideas is we are waiting for metro fibre!!!
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
22 Mar 2023, 07:07Good morning Charl,
Thank you for taking my call.
Kindly note that as per our telephone discussion, our records have now been updated with your new number and our contractors will make contact with you today.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
Kindly note that as per our telephone discussion, our records have now been updated with your new number and our contractors will make contact with you today.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply22 Mar 2023, 07:07
Official
Good morning Charl,
Thank you for taking my call.
Kindly note that as per our telephone discussion, our records have now been updated with your new number and our contractors will make contact with you today.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
Kindly note that as per our telephone discussion, our records have now been updated with your new number and our contractors will make contact with you today.
Kind Regards
Clarisa
Metrofibre
CG
Charl G's updateReviewer Update
22 Mar 2023, 07:18Thank you Clarisa. I appreciate the call. Sadly to inform me that someone will call me is not resolving the 6 days of no connectivity. As mentioned your competitor Kiklo communicated this.
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image.png 329.16 KB
CG
Charl G's update22 Mar 2023, 07:18
Reviewer Update
Thank you Clarisa. I appreciate the call. Sadly to inform me that someone will call me is not resolving the 6 days of no connectivity. As mentioned your competitor Kiklo communicated this.
image.png 329.16 KB
image.png 329.16 KB
MetroFibre Networx's replyOfficial
23 Mar 2023, 13:38Dear Charl
We are glad that you have now been assisted and that your line is up and running.
Thank you for your patience.
Kind Regards,
Ayanda
MetroFibre
We are glad that you have now been assisted and that your line is up and running.
Thank you for your patience.
Kind Regards,
Ayanda
MetroFibre
MetroFibre Networx's reply23 Mar 2023, 13:38
Official
Dear Charl
We are glad that you have now been assisted and that your line is up and running.
Thank you for your patience.
Kind Regards,
Ayanda
MetroFibre
We are glad that you have now been assisted and that your line is up and running.
Thank you for your patience.
Kind Regards,
Ayanda
MetroFibre