1 reviews | Active since Oct 2014
Metro Fibre Broke our Fibre and just never came back to fix it! Terrible Service In Pretoria North!
Absolutely absurd! Metrofibre's technicians came by to do maintenance on our Fibre Line (which was working 100%), They broke it. And then told us they would come back the next morning first thing to fix it and just never did...
When reporting it I now basically have to wait another 4 days before they even call to schedule to fix THEIR mistake which they promised to fix THE NEXT MORNING...
It's now been 5 days and most likely going to be more than a week before it get's resolved... I understand someone making a mistake. But at least prioritize fixing a current client's line THAT YOU BROKE above installing new clients... Especially when you have committed to do so!
Honestly very disappointed with their service since this Pretoria North project began it's just been one major ****** up!
I trust my message finds you well,
please can you kindly be advised that we have asked our relevant departments for urgent assistance on your reference number, we do apologize for all the inconvenience caused.
Kind Regards
The MetroFibre Team
I trust my message finds you well,
please can you kindly be advised that we have asked our relevant departments for urgent assistance on your reference number, we do apologize for all the inconvenience caused.
Kind Regards
The MetroFibre Team
