METRO FIBRE

GOOD DAY MY EXPERIENCE WITH METRO FIBRE SINCE AUGUST 2022. PEOPLE CAME DOOR TO DOOR PROMOTING METROFIBRE. IN THE BEGINNING THE INSTALLING OFF THE FIBRE IN THE GROUND AND THE LITTLE WHITE BOX IN THE HOUSE WAS FAST GOOD IMPRESSION, AFTER TECHNICIAN SAID TO PHONE METRO FIBRE THE NEXT DAY THEY WILL CONNECT AND ILL EVEN HAVE WIFI WITH LOADSHEDDING, IM NOT A TECHNICIAN EVEN I KNOW YOU MUST HAVE A UPS OR GENERATOR IN LOADSHEDDING FOR FIBRE TO WORK. HOW DO YOU GUYS TEACH THE PEOPLE TO SELL YOUR PRODUCT. WHEN I PHONED IN THEY SAID THEY NOT LIVE I MUST TRY END SEPT I PHONED EVRY MONTH ON THE ON THE MONTH IN APRIL THEY CAME AND INSTALLED THE ROUTER I HAD TO PAY R260 ACTIVATION AND THE BUY A VOUCHER CAUSE IT PAY AS YOU GO. IT NEVER HAPPEND AFTER A WEEK THEY BILLED ME WIFI WOULD NOT CONNECT. I SAID THEY MUST CANCEL THE NONSENSE NO THEY SAID I MUST GIVE THEM 1 MONTHS NOTICE. I DIDNT PAY THEY CANCELLED BECAUSE MY SON PLAYS ONLINE GAMES AND A 20MPS WONT WORK BUT THATS NOT WHAT THEY SAID ONCE AGAIN FALSE INFO GIVEN TO CLIENTS. A LADY CONTACTED ME AND APP**** FOR A NEW SERVICE WHAT DONT THEY UNDERSTAND I HAVE THE INSTALLATION DONE I HAD THE ROUTER INSTALLED ITS JUST ACTIVATION