AS
Andre S
1 reviews | Active since Jun 2020
29 Jan 2022, 21:54
Metro Fibre and Vodacom services
Disappointed in the lack of interest and feedback received from the pathetic service offer by Metro fibre and Vodacom. Neither one can resolve the connection issues and keeps telling me the technicians are working on the problem..pffft my ass then it would have been fixed. Funny how promises can be made of such a great product it is until the money starts rolling in then we dont care what happens.
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MetroFibre Networx's replyOfficial
30 Jan 2022, 07:57Good Day Andre
On behalf of Metrofibre I would like to apologies sincerely for any inconvenience caused.
Please note that we are sad to hear that you have issues regarding our service as we strive to provide our customers with the best resolution for any issues that they might be experiencing.
kindly be advised that we will raise your concern regarding our customer care line with our management team to avoid this happening again.
Please be advised that we have escalated this matter and a technician will be in contact with you by COB.
Kind Regards
MetroFibre
On behalf of Metrofibre I would like to apologies sincerely for any inconvenience caused.
Please note that we are sad to hear that you have issues regarding our service as we strive to provide our customers with the best resolution for any issues that they might be experiencing.
kindly be advised that we will raise your concern regarding our customer care line with our management team to avoid this happening again.
Please be advised that we have escalated this matter and a technician will be in contact with you by COB.
Kind Regards
MetroFibre
MetroFibre Networx's reply30 Jan 2022, 07:57
Official
Good Day Andre
On behalf of Metrofibre I would like to apologies sincerely for any inconvenience caused.
Please note that we are sad to hear that you have issues regarding our service as we strive to provide our customers with the best resolution for any issues that they might be experiencing.
kindly be advised that we will raise your concern regarding our customer care line with our management team to avoid this happening again.
Please be advised that we have escalated this matter and a technician will be in contact with you by COB.
Kind Regards
MetroFibre
On behalf of Metrofibre I would like to apologies sincerely for any inconvenience caused.
Please note that we are sad to hear that you have issues regarding our service as we strive to provide our customers with the best resolution for any issues that they might be experiencing.
kindly be advised that we will raise your concern regarding our customer care line with our management team to avoid this happening again.
Please be advised that we have escalated this matter and a technician will be in contact with you by COB.
Kind Regards
MetroFibre