Metro fibre

Good day fellow customers,

Stay away from Metro fibre. They have the most unprofessional agents who give zero assistance. You will first be frustrated to connect to an agent, be prepared to speak to a machine first before getting through the agent. Eventually when you get to the agent, they will inform you about their SLA with their maintenance service provider. They will still not adhere to their own SLA. They are well trained on the apologizing, but when it comes to resolving your issues, days later I am still waiting. While at it, just note how they respond to positive reviews, yet selectively ignoring the negative reviews. I am cancelling this nonsensical service I have been receiving from METRO FIBRE…..useless bunch of a service provider