METRO FIBER IS THE WORST AT WHAT THEY DO

Thank you for the worst service a paying customer could ever receive! It has been 4 week of nothing but headaches and the run around trying to get my fiber line sorted out. I work from home and have had issues with my fiber day in and day out with everything just loading. I pay for the 50/50 line and speeds are nothing more than 14mb. Been in contact with Afrihost almost every night to get help with promises from metro fiber to get the line sorted or call backs or technicians coming out but it's all a bunch of bull****. I've been in touch with the afrihost agents to explain I have been issued with a warning from my employer due to my poor internet speed and no sort of improvement for 4 WEEKS!!! Metro fiber agent calls me after 4 weeks then drops the call but don't do anything to help. But once the first of the month comes they want their money or your line will be cut. WHAT THE HELL AM I EVEN PAYING FOR???? You are now affecting my job which is the most selfish thing you as a provider can ever do. The service is DISGUSTING to say least. We cant even change our ISP because unfortunately you guys own all the lines in our area. Get your damn act together man and stop robbing people for their money making them pay for things you can't deliver on