ST
Sevi T

1 reviews | Active since Dec 2017

12 Jul 2023, 07:55

Metro fiber internet problem

Good morning. 14 days now with no internet! Every time they tell me the “matter has been escalated’.!!! 14 days and still escalating! Can you imagine how many days if it wasn’t escalated? Can Hello Peter assist me here please?

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Replies (1)
ST
Sevi T's update12 Jul 2023, 11:53
Reviewer Update
Nthabi are you serious? For 14 days I have been talking to Metro on the whats app number. All they say is the Nokia modem has a problem and they are escalating my problem. I am requesting a new modem seeing though Nokia modems present a problem. Can you please assist me? At least get some technician to sit down and sort my problem out and not copy paste parrot responses on the whats app.

The Burleigh Trust
Sevi Tyrannes
***

Flat 24
Burleigh Court
668 Umbilo Road
Umbilo

mobile: ***

Thank you.

Sevi