Metro-fiber installations are messing our gardens and pavements

They came to our residential area, dug holes on our pavements, gardens while trying to install their devices for the use of Wi-Fi and they left our gardens and pavements looking shabby and not looking as they used to before. I have tried to address this incidents and they keep saying that my request has been escalated to whom I have no idea. We don't deserve to be treated like this. I spoke to the lady called Monique and she is the one that keep saying the matter has been escalated.

They should fix their mess after undoing things they way they used to be.