AS(dT
Andreas Simon (Andre) du Toit
1 reviews | Active since Aug 2020
10 Aug 2020, 15:41
Metro Fiber contractor does not keep his word
On installing the fiber connection at my residence, the installer damaged the ceiling. The ceiling consists of PVC Panels. The supervisor/manager came to asses the damage. He requested a quote, stating that his company will deposit the money. Since then he has given us the "run around tactic" I am not sure what he wants to achieve. The person I have had dealings with is Steven Schutte. I trust that this will be rectified
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Replies (2)
MetroFibre Networx's replyOfficial
11 Aug 2020, 09:26Good Morning Andreas,
Thank you for your message. Kindly can you send us your full residential address as well as your Service Ticket Number and we will escalate your problem to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full residential address as well as your Service Ticket Number and we will escalate your problem to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply11 Aug 2020, 09:26
Official
Good Morning Andreas,
Thank you for your message. Kindly can you send us your full residential address as well as your Service Ticket Number and we will escalate your problem to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full residential address as well as your Service Ticket Number and we will escalate your problem to the correct department?
Thank you,
The MetroFibre Team
AS(dT
Andreas Simon (Andre) du Toit's updateReviewer Update
13 Aug 2020, 08:51I have received a call from Steven Schutte. The issue was discussed and I will update the progress
AS(dT
Andreas Simon (Andre) du Toit's update13 Aug 2020, 08:51
Reviewer Update
I have received a call from Steven Schutte. The issue was discussed and I will update the progress