kR
kobus R

1 reviews | Active since Jan 2016

18 Jul 2022, 12:51

Metro fiber and Mweb bad service

Currently experiencing the worst service from Metro fiber and MWEB. Had a fiber product installed more than a week ago and still not working. When I call tech support they only say that if the line has been damaged I will get billed. The fiber has not work for a second since the installation and then money get deducted for a solution that is not work. No clear trouble shooting or solutions.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply20 Jul 2022, 13:09
Official
Good day

We trust you are well.

We do apologize for the late response and thank you for taking our call.

Kindly note that we are following up on your matter and we are treating it as a matter of urgency.

Kind regards 
Metrofibre