GH
Garth H
1 reviews | Active since May 2023
12 Dec 2025, 11:47
Mero Fibre - NO ACCOUNTABILITY FOR SHOCKING SERVICE
Still waiting for an explanation what you cut my service off twice in one week, with no notification & worst of all that our account was NOT in arrears!
Hope Jan-Jan s having a great holiday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
12 Dec 2025, 12:14Good day, Garth De Haan
We understand the frustration caused by the disruption to your service. Your case has been escalated to the relevant department for investigation into why your service was interrupted, despite the account being in good standing.
We are committed to providing clarity and ensuring this matter is resolved as quickly as possible.
We are committed to providing clarity and ensuring this matter is resolved as quickly as possible.
Thank you for being so patient while we address this.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply12 Dec 2025, 12:14
Official
Good day, Garth De Haan
We understand the frustration caused by the disruption to your service. Your case has been escalated to the relevant department for investigation into why your service was interrupted, despite the account being in good standing.
We are committed to providing clarity and ensuring this matter is resolved as quickly as possible.
We are committed to providing clarity and ensuring this matter is resolved as quickly as possible.
Thank you for being so patient while we address this.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
GH
Garth H's updateReviewer Update
17 Dec 2025, 11:262026 is COMING any response from Jan-Jan die can man???????????????????????????????????
GH
Garth H's update17 Dec 2025, 11:26
Reviewer Update
2026 is COMING any response from Jan-Jan die can man???????????????????????????????????
GH
Garth H's updateReviewer Update
17 Dec 2025, 11:27Don't worry we will close our account you useless company!!!!!!!!!!!!!!!!!!!!! Shocking & disgusting customer service...................
GH
Garth H's update17 Dec 2025, 11:27
Reviewer Update
Don't worry we will close our account you useless company!!!!!!!!!!!!!!!!!!!!! Shocking & disgusting customer service...................
GH
Garth H's updateReviewer Update
17 Dec 2025, 11:28BORING &WASTE OF TIME TRYING TO DEAL WITH THIS USELESS COMPANY
GH
Garth H's update17 Dec 2025, 11:28
Reviewer Update
BORING &WASTE OF TIME TRYING TO DEAL WITH THIS USELESS COMPANY