Massive Price Increase

Dear Metro Fiber Customer Service,

I hope this message finds you well. I am writing to express my concern regarding the recent notification of a 17.67% price increase on my 250mb internet line.

I have noticed that this increase is significantly higher than the adjustments made by third-party providers, which range from 5.5% to 13.3%. This discrepancy raises questions about the rationale behind such a substantial hike in my service fees.

As a loyal customer, I value the quality of service provided by Metro Fiber, but I believe it is important for pricing to remain competitive and fair. I would appreciate any clarification you can provide regarding this increase and whether there are any options available to mitigate the impact on my monthly bill.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,