HH
Hilary H

1 reviews | Active since May 2021

17 May 2021, 09:45

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Metrofibre sucks. That's all I can say. They are unqualified to resolve our intermittent service problem. Its now week 7 and you are simply unqualified to rectify our problem. It doesn't matter to you that we are struggling with our business because of your tacky service. Come on Metrofibre, get to work, please.

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Replies (3)
MetroFibre Networx
MetroFibre Networx's reply17 May 2021, 12:42
Official
Good day 

We do apologise for the inconvenience 

Kindly note that we have escalated your query to the relevant Key-Accounts Representative, who leases directly with Supersonic. 

Kind Regards 
Metrofibre Networx
HH
Hilary H's update17 May 2021, 13:54
Reviewer Update
Thank you but we have been told this every day for the past 6 weeks. Lets have some action now
MetroFibre Networx
MetroFibre Networx's reply04 Nov 2021, 13:03
Official
Good day,

We trust you are well.

We do apologise for all the inconvenience caused.

Kindly advise of you are still experiencing any connection issues for us to assist accordingly.

Kind Regards
MetroFibre