tP
trison P

1 reviews | Active since Dec 2014

19 Dec 2022, 13:31

Looks like I have signed up with tne worst fibre provider

Please note I have not recied a single call from the contractor as yet to set up the installation as the incorrect number is still reflecting on the system and not my number!it has now gone pass 7 days with not a single call.

This is ridiculous honestly the service I have been receiving from you guys is pathetic.

I called you guys to find out why I never recieve the call from the contractor within 24hrs as the email says I will recieve a call within tbat time frame only to realize that metro fibre has another contact number down besides my one

0
Replies (4)
MetroFibre Networx
MetroFibre Networx's reply19 Dec 2022, 13:55
Official
Dear Trison

Please kindly note that we send our sincere apologies.

I tried to contact you, but you are unfortunately not available.

Please advise us when we can contact you.

Kind Regards

MetroFibre
Shannen 
tP
trison P's update19 Dec 2022, 14:02
Reviewer Update
hi

No one tried calling me. you guys have the incorrect number on the system.

THE 081 NUMBER IS NOT MY NUMBER!

i have been waiting for a contractor to call me for far to long to come through and install and i have not received a single call!


MetroFibre Networx
MetroFibre Networx's reply19 Dec 2022, 14:57
Official
Dear Trison

I did try and contact you on the 074 number, but the call didn't ring and said that you are not reachable.

Kind Regards

MetroFibre
Shannen
tP
trison P's update19 Dec 2022, 15:01
Reviewer Update
Hi

very unlikely as i would of got an sms saying you guys tried calling me.

i need this issue to be RESOLVED