JE
Jannie E
1 reviews | Active since Dec 2020
30 Dec 2020, 19:03
Long turnaround time by Metrofibre.
As the chairman of our body corporate I had fibre installed by Metrofibre at our complex. Twice we have lost connectivity. Metrofibre then just informs you that they have a 4 day turnaround time to send a service unit out to inspect. Consumers must just be aware of this policy when choosing a service provider.
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MetroFibre Networx's replyOfficial
04 Jan 2021, 07:20 Good morning Jannie,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply04 Jan 2021, 07:20
Official
Good morning Jannie,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team