OR
Oratile R

1 reviews | Active since Sept 2019

06 Oct 2020, 12:57

Long response to call outs

My wifi has been off since the 1st October 2020.. I have logged in a complaint wit the service provider and I must still wait another 1 to 2 days to get it sorted out... And remember I am working from home.. So thiseans I must buy myself data everyday I order to do my work! And I am still paying for this Fibre wifi! It's unfair

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply06 Oct 2020, 13:02
Official
Dear Oratile,

Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number and MFN / ISP account number so that we can escalate this to the correct department.

Thank you,
The MetroFibre Team