SN
Sithembile N
1 reviews | Active since Aug 2022
31 Mar 2023, 13:08
Lack of Service Support from MetroFibre Pinetown
My Fibre connection is serviced by metro Fibre and one thing I will highly advice you on is if you have an option do not take that contract rather find an alternative. You will spend weeks with no Fibre because of a technical fault that they are not attending to. There is no communication and when you call them you will hold until you give up.
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MetroFibre Networx's replyOfficial
31 Mar 2023, 14:37Good afternoon Sithembile,
We do apologize for the inconvenience caused in this matter.
Please note that we have escalated this matter to our Network Operations Engineers.
We will give you a call once we have received feedback.
Kind Regards
Clarisa
Metrofibre
We do apologize for the inconvenience caused in this matter.
Please note that we have escalated this matter to our Network Operations Engineers.
We will give you a call once we have received feedback.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply31 Mar 2023, 14:37
Official
Good afternoon Sithembile,
We do apologize for the inconvenience caused in this matter.
Please note that we have escalated this matter to our Network Operations Engineers.
We will give you a call once we have received feedback.
Kind Regards
Clarisa
Metrofibre
We do apologize for the inconvenience caused in this matter.
Please note that we have escalated this matter to our Network Operations Engineers.
We will give you a call once we have received feedback.
Kind Regards
Clarisa
Metrofibre