Lack of service

Recently you have brought over Link Africa and have yet to install your device in my premises. However since one of your technical guys worked on wires less than 500meters from my premises my internet has been down. Mweb does not seem to want to assist as i have already been complaining to them for over 2 weeks. I work from home and require the internet and your lack of concern form the people using the internet is astounding, (please not the sarcasm) i need the internet to do my work. Please urgently send someone to fix the problem urgently (they were working on lines the corner of 8th and 10th Street in Edenvale)