Jan-Jan Bezuidenhout, CEO of MetroFibre Networx - HELP ME PLEASE!!!!!!!!!1

Can someone just call me and explain why this Nokia Router is still not working - Sonne advised that the router is up and running but nothing is working Gontse is request for username and passsword but the username is not even picking up so I can up in the password, can someone assist with the terrible service, I've been without connection for 5 days now and still now is assisting me, they requesting me to reboot my phone and laptop and I did, still nothing - I hope the CEO of Metrofibre is aware of this nonsense...Jan-Jan Bezuidenhout, CEO of MetroFibre Networx can you please assist me as you guys take your full amount end of the month and I have to struggle to get help - last month the same thing happened not this month again - NO MAN THIS IS COSTING ME OUT OF POCKETR!!!!!!!!!!