AL
Angel L
1 reviews | Active since Sept 2026
16 Sept 2026, 15:33
It's been a struggle...
It's been a struggle dealing with them back and forth asking for same documents over and over after the line is active then they can't find it but it's ther line so how does that work
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
16 Sept 2026, 15:58Dear Angel
Thank you for taking our call and for detailing your experience with us.
We understand the frustration caused by the repeated requests and the inconvenience experienced.
Please note that we have requested the ONT Installations Department to contact you urgently to arrange an appointment and assist further with resolving the matter.
We appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking our call and for detailing your experience with us.
We understand the frustration caused by the repeated requests and the inconvenience experienced.
Please note that we have requested the ONT Installations Department to contact you urgently to arrange an appointment and assist further with resolving the matter.
We appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply16 Sept 2026, 15:58
Official
Dear Angel
Thank you for taking our call and for detailing your experience with us.
We understand the frustration caused by the repeated requests and the inconvenience experienced.
Please note that we have requested the ONT Installations Department to contact you urgently to arrange an appointment and assist further with resolving the matter.
We appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking our call and for detailing your experience with us.
We understand the frustration caused by the repeated requests and the inconvenience experienced.
Please note that we have requested the ONT Installations Department to contact you urgently to arrange an appointment and assist further with resolving the matter.
We appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
AL
Angel L's updateReviewer Update
16 Sept 2026, 16:03Great stuff
AL
Angel L's update16 Sept 2026, 16:03
Reviewer Update
Great stuff