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Thato T

1 reviews | Active since Oct 2025

08 Dec 2025, 21:26

It started not so great and unfortunately there was many downtimes, the single person that saved this account and retained me as a customer was Henton, he went above and beyond to investigate my issue in less than 4 hours, amazing service from Henton, we

It started not so great and unfortunately there was many downtimes, the single person that saved this account and retained me as a customer was Henton, he went above and beyond to investigate my issue in less than 4 hours, amazing service from Henton, we need more individuals like him in businesses, not to just fix issues that are enormous but to teach others on how customer service no matter your position is done ethically and with great dedication. A stellar gentleman, well done Henton, i had lost faith in metrofibre but you have restored it.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply08 Dec 2025, 21:48
Official
Dear Thato

Thank you so much for your 5-star review.

We truly appreciate you taking the time to share your experience. We are delighted to hear that Henton was able to assist you and restore your confidence in our service. Your feedback means a great deal, and we’re grateful for your recognition of his dedication and professionalism.

Thank you for choosing MetroFibre!

Kind Regards,
Siboniso
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