J
John
1 reviews | Active since Aug 2023
12 May 2026, 20:11
iSP cancellation, B Reference No and Releasing line
MetroFibre support is slow, unprofessional and frustrating to deal with.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
12 May 2026, 20:33Dear John
Thank you for your feedback, and we apologise for the frustration experienced.
Please note that we have requested our MetroGo Department to assist with your request for the line release. The team will attend to this and provide feedback accordingly.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback, and we apologise for the frustration experienced.
Please note that we have requested our MetroGo Department to assist with your request for the line release. The team will attend to this and provide feedback accordingly.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply12 May 2026, 20:33
Official
Dear John
Thank you for your feedback, and we apologise for the frustration experienced.
Please note that we have requested our MetroGo Department to assist with your request for the line release. The team will attend to this and provide feedback accordingly.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback, and we apologise for the frustration experienced.
Please note that we have requested our MetroGo Department to assist with your request for the line release. The team will attend to this and provide feedback accordingly.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations