Irrate,annoyed,customer..receiving poor **** service month in and month out that I am paying for

Another week and my services has been suspended. I have sent my proof of payment every single month.this company sends me 1 email stating I'm in arrears and then another statement thanking me for my payments...I have using my own airtime to contact them on numerous occasions, and I don't even get compensated for my calls to their company to resolve an issue that they cannot sort out..I spoken to many ppl from thier company who only know how to apologize, but they don't care..I have informed them that I have paid for this month,they have suspended my services twice in this month..I come home from work to do more work and there is no internet.i am furious as they do not know how to provide a service. They are not giving me this service for free I am paying every single month, I also have informed them that I have a matriculant and a grade 11 kids at home who use the internet for school,but that does not even go into thier ears or hearts, I am sick and tired of thier **** pathetic services all round,from thier installers to thier customer service team,all are freaking ****..last night when I came home I called thier customer service up and the person I spoke with advised that they will get the finance department to call me by 8am and unsuspend my services.i had to call them up and they cut my call..up until now I am still waiting thier call