KP
Kaylin P
1 reviews | Active since May 2022
14 Aug 2025, 10:54
Internet down
Metro fibre is great. But the fibre has been off in my area since last night. I logged tickets but I need someone to tell me what's going on. We are still down in the area. Please can someone call me
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MetroFibre Networx's replyOfficial
14 Aug 2025, 11:12Dear Kaylin
Thank you for bringing this to our attention. We can confirm that there is currently an outage affecting services in your area. Our engineers are already on site and working to resolve the matter.
We will provide an update as soon as we have an estimated time of resolution. We sincerely apologise for the inconvenience and appreciate your patience while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention. We can confirm that there is currently an outage affecting services in your area. Our engineers are already on site and working to resolve the matter.
We will provide an update as soon as we have an estimated time of resolution. We sincerely apologise for the inconvenience and appreciate your patience while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply14 Aug 2025, 11:12
Official
Dear Kaylin
Thank you for bringing this to our attention. We can confirm that there is currently an outage affecting services in your area. Our engineers are already on site and working to resolve the matter.
We will provide an update as soon as we have an estimated time of resolution. We sincerely apologise for the inconvenience and appreciate your patience while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention. We can confirm that there is currently an outage affecting services in your area. Our engineers are already on site and working to resolve the matter.
We will provide an update as soon as we have an estimated time of resolution. We sincerely apologise for the inconvenience and appreciate your patience while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations