Installation delay!
For 2 weeks I have been trying to get metro fibre to come and install my fibre! They sent 2 guys who clearly didn’t do it right! Now it’s a struggle to activate it and I have been told I have to wait for a few more days! This is ridiculous! I am on deadlines at work already!!!!!
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
31 Jan 2022, 17:42Good day Alfred,
Kindly be advised that we apologize for the inconvenience you received with the installation and now with your activation.
Please be advised that the fault on your line was escalated to a contractor to attend to the fault.
We hope that your line fault gets resolved to the soonest.
Once again we apologize for all the inconvenience caused.
Kind Regards
MetroFibre
Kindly be advised that we apologize for the inconvenience you received with the installation and now with your activation.
Please be advised that the fault on your line was escalated to a contractor to attend to the fault.
We hope that your line fault gets resolved to the soonest.
Once again we apologize for all the inconvenience caused.
Kind Regards
MetroFibre
MetroFibre Networx's reply31 Jan 2022, 17:42
Official
Good day Alfred,
Kindly be advised that we apologize for the inconvenience you received with the installation and now with your activation.
Please be advised that the fault on your line was escalated to a contractor to attend to the fault.
We hope that your line fault gets resolved to the soonest.
Once again we apologize for all the inconvenience caused.
Kind Regards
MetroFibre
Kindly be advised that we apologize for the inconvenience you received with the installation and now with your activation.
Please be advised that the fault on your line was escalated to a contractor to attend to the fault.
We hope that your line fault gets resolved to the soonest.
Once again we apologize for all the inconvenience caused.
Kind Regards
MetroFibre
's updateReviewer Update
31 Jan 2022, 18:25I want this sorted tomorrow I don’t have time to wait any longer! I have to work.
's update31 Jan 2022, 18:25
Reviewer Update
I want this sorted tomorrow I don’t have time to wait any longer! I have to work.
MetroFibre Networx's replyOfficial
31 Jan 2022, 20:18Hi Alfred
Kindly be advised that your fault was sent to our contractors as a matter of priority.
Please be advised that we will follow up and keep you updated tomorrow.
We sincerely apologize for all the inconvenience.
Kind Regards
MetroFibre
Kindly be advised that your fault was sent to our contractors as a matter of priority.
Please be advised that we will follow up and keep you updated tomorrow.
We sincerely apologize for all the inconvenience.
Kind Regards
MetroFibre
MetroFibre Networx's reply31 Jan 2022, 20:18
Official
Hi Alfred
Kindly be advised that your fault was sent to our contractors as a matter of priority.
Please be advised that we will follow up and keep you updated tomorrow.
We sincerely apologize for all the inconvenience.
Kind Regards
MetroFibre
Kindly be advised that your fault was sent to our contractors as a matter of priority.
Please be advised that we will follow up and keep you updated tomorrow.
We sincerely apologize for all the inconvenience.
Kind Regards
MetroFibre