Installation date

Good day

I am highly upset as I was originally told on the 20th of December that my change of address was done and that I would receive installation by the 2nd of January.

I then followed up yesterday as I wanted to find out if I'd be able to get a technician out today, however I wasn't worried to much if it wasn't possible as I was under the impression someone would be out by 2nd now I get a call that someone will only be coming out on the 6th of January that means I must now go 2 days of no work because of *********** people who can't keep to their word of having someone coming out on the 2nd. I work from home and rely on fibre to get my work done. Now I have to lose out on 2 days which means I lose out on money for those 2 days.

I need this matter resolved immediately as this is not the first time I'm having a problem with people not keeping to their word.

Please provide feedback as soon as possible.

Kind regards Luke Van Rooi