MH
Mahomed H
1 reviews | Active since Feb 2011
14 Mar 2025, 09:25
Inefficient services
Called and left messages also logged online query again to avail no network.unable to get connected
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Replies (1)
MetroFibre Networx's replyOfficial
14 Mar 2025, 09:59Dear Mahomed Hassen Tar Mahomed
Thank you for taking my call earlier. I truly appreciate your time and the opportunity to discuss the issues you’ve been facing with your network connection.
I want to reassure you that I’ve escalated your case to our technical team for further assistance
We are aware of the urgency and are working to resolve the connectivity problem at the earliest opportunity. Your patience is greatly appreciated as we continue to investigate and find a solution.
If you have any further questions or need additional assistance in the meantime, please don't hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking my call earlier. I truly appreciate your time and the opportunity to discuss the issues you’ve been facing with your network connection.
I want to reassure you that I’ve escalated your case to our technical team for further assistance
We are aware of the urgency and are working to resolve the connectivity problem at the earliest opportunity. Your patience is greatly appreciated as we continue to investigate and find a solution.
If you have any further questions or need additional assistance in the meantime, please don't hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply14 Mar 2025, 09:59
Official
Dear Mahomed Hassen Tar Mahomed
Thank you for taking my call earlier. I truly appreciate your time and the opportunity to discuss the issues you’ve been facing with your network connection.
I want to reassure you that I’ve escalated your case to our technical team for further assistance
We are aware of the urgency and are working to resolve the connectivity problem at the earliest opportunity. Your patience is greatly appreciated as we continue to investigate and find a solution.
If you have any further questions or need additional assistance in the meantime, please don't hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking my call earlier. I truly appreciate your time and the opportunity to discuss the issues you’ve been facing with your network connection.
I want to reassure you that I’ve escalated your case to our technical team for further assistance
We are aware of the urgency and are working to resolve the connectivity problem at the earliest opportunity. Your patience is greatly appreciated as we continue to investigate and find a solution.
If you have any further questions or need additional assistance in the meantime, please don't hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations