LM
Luvuyo M
1 reviews | Active since Jul 2025
21 Jul 2025, 17:23
Incorrect email used
I have been receiving tedious mails from this company and I don't remember giving them any of my information nor requesting any wifi installation.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
21 Jul 2025, 17:41Dear Luvuyo Methula
Thank you for bringing this to our attention.
We understand your frustration with the emails you’ve been receiving and the confusion surrounding the use of your information. Please be assured that we take matters like this very seriously and will be thoroughly investigating the issue to determine how your details were associated with our communications.
Our team is already looking into this, and we will update you as soon as we have more information.
Should you have any additional details or reference numbers that might assist with the investigation, please feel free to share them.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand your frustration with the emails you’ve been receiving and the confusion surrounding the use of your information. Please be assured that we take matters like this very seriously and will be thoroughly investigating the issue to determine how your details were associated with our communications.
Our team is already looking into this, and we will update you as soon as we have more information.
Should you have any additional details or reference numbers that might assist with the investigation, please feel free to share them.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply21 Jul 2025, 17:41
Official
Dear Luvuyo Methula
Thank you for bringing this to our attention.
We understand your frustration with the emails you’ve been receiving and the confusion surrounding the use of your information. Please be assured that we take matters like this very seriously and will be thoroughly investigating the issue to determine how your details were associated with our communications.
Our team is already looking into this, and we will update you as soon as we have more information.
Should you have any additional details or reference numbers that might assist with the investigation, please feel free to share them.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand your frustration with the emails you’ve been receiving and the confusion surrounding the use of your information. Please be assured that we take matters like this very seriously and will be thoroughly investigating the issue to determine how your details were associated with our communications.
Our team is already looking into this, and we will update you as soon as we have more information.
Should you have any additional details or reference numbers that might assist with the investigation, please feel free to share them.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations