TT
Trey T
1 reviews | Active since Nov 2023
17 Dec 2025, 08:19
Inconvenience
Service paid and unactivated after 24hours a huge inconvenience for me .
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
17 Dec 2025, 08:28Thank you for reaching out and for bringing your billing and activation concerns to our attention, Trey.
We appreciate your patience and cooperation as we work to investigate and address the matter.
Further feedback will be shared with you shortly.
Best regards,
Marilize
MetroFibre Complaints & Escalations
We appreciate your patience and cooperation as we work to investigate and address the matter.
Further feedback will be shared with you shortly.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply17 Dec 2025, 08:28
Official
Thank you for reaching out and for bringing your billing and activation concerns to our attention, Trey.
We appreciate your patience and cooperation as we work to investigate and address the matter.
Further feedback will be shared with you shortly.
Best regards,
Marilize
MetroFibre Complaints & Escalations
We appreciate your patience and cooperation as we work to investigate and address the matter.
Further feedback will be shared with you shortly.
Best regards,
Marilize
MetroFibre Complaints & Escalations
TT
Trey T's updateReviewer Update
17 Dec 2025, 08:47Service still in active very disappointing mxm
TT
Trey T's update17 Dec 2025, 08:47
Reviewer Update
Service still in active very disappointing mxm
MetroFibre Networx's replyOfficial
17 Dec 2025, 08:51 The service has been unsuspended. Proof of payment was sent at 01:00 am, and the Complaints and Finance teams commence work at 08:00 am.
MetroFibre Networx's reply17 Dec 2025, 08:51
Official
The service has been unsuspended. Proof of payment was sent at 01:00 am, and the Complaints and Finance teams commence work at 08:00 am.