RR
Rishan R

1 reviews | Active since Dec 2019

01 Dec 2022, 15:18

*********** staff

The staff in this business does not know how to connect a customer at a new premises. Staff is *********** and ********.

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply01 Dec 2022, 15:56
Official
Dear Rishan

Thank you for bringing the matter to our attention.

Please note that we are following up on the matter, 

A agent will be in contact with you shortly. 

Kind regards 
Metro Fibre '
Shannen

RR
Rishan R's update01 Dec 2022, 20:38
Reviewer Update
A absolutely simple request to connect my fibre at my new place seems impossible. Just say we failing to provide a service please find a new service provider rather than promising to call me everyday with no call and no wifi.
MetroFibre Networx
MetroFibre Networx's reply01 Dec 2022, 22:07
Official
Good evening, Rishan, 

We apologize for the delay in solving this issue. 

Kindly allow us time until tomorrow around mid-day to investigate and possibly resolve this issue for you.

Kind Regards
Clarisa
Metrofibre Networx