*********** invoicing department

Despite repeatedly telling them that I have changed address and to transfer the invoice to the occupant, and despite repeatedly telling them to downgrade the line, they have been unable to get it right. Their latest folly is to invoice me four instances (costs) of the same line this month, AND invoice the occupant for the full amount for the previous month, in other words, FIVE charges for the same line at the same address. This level of incompetence and unaccountability is staggering. I will actively now recommend against them in public and on my blog, as well as consumer complaints commission, and ICASA.