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siobhan W
1 reviews | Active since Apr 2013
08 Jul 2021, 17:33
*********** and Useless
Horrific experience with the most *********** staff. Have a 40 message long thread with not one competent human or useless generic response. Incapable of filing a simple relocation document. Incapable of returning an email or call. Unresponsive, unhelpful. Technicians couldn't spell my name so put the phone down. Thinks calling at 7 at night to resolve a matter is professional after waiting for a response since 8am. Disgraceful. Threatens the entire functionality of my business. I would not recommend such an *********** company to anyone needing Fibre. Purely gold digging with no actual offer of service.
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MetroFibre Networx's replyOfficial
09 Jul 2021, 15:16 Good afternoon Siobhan,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP Account number and ticket number so we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP Account number and ticket number so we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply09 Jul 2021, 15:16
Official
Good afternoon Siobhan,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP Account number and ticket number so we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP Account number and ticket number so we can escalate your query to the correct department.
Thank you,
The MetroFibre Team