TM
Tshegofatso M
1 reviews | Active since Jun 2023
07 Jun 2023, 10:45
Incompetence of Metro Fibre networks
We have been trying to contact and fix the "no internet" issue since the 29th of May. The incompetence of the entire organization 😩. No sense of emergency, 3 houses in our block have the same issue it's the 7th of June today we have been trying to get this fixed since the 29th of May but they telling us they'll only come on Monday. Very disappointing
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Tshegofatso M's updateReviewer Update
12 Jun 2023, 17:23Hi Nthabi I thought I should wait until end of the day to detect how seriously you take client complaints.
Again since the 29th of May we have not had any network that we are paying for, it's 12th of June and nobody from MetroFibre came to repair or sort our problem. I have never seen an organization that does not respond to client complaints like you people!!!!
Again since the 29th of May we have not had any network that we are paying for, it's 12th of June and nobody from MetroFibre came to repair or sort our problem. I have never seen an organization that does not respond to client complaints like you people!!!!
TM
Tshegofatso M's update12 Jun 2023, 17:23
Reviewer Update
Hi Nthabi I thought I should wait until end of the day to detect how seriously you take client complaints.
Again since the 29th of May we have not had any network that we are paying for, it's 12th of June and nobody from MetroFibre came to repair or sort our problem. I have never seen an organization that does not respond to client complaints like you people!!!!
Again since the 29th of May we have not had any network that we are paying for, it's 12th of June and nobody from MetroFibre came to repair or sort our problem. I have never seen an organization that does not respond to client complaints like you people!!!!