1 reviews | Active since Apr 2025
Incompatant company
Cancelled my account in May 2024, confirmation received that account will be canceled
23 April 2025 we receive an sms that our account is handed over to some incompatant collection company whome you also do net get through just like metro fibre
Contacted metro fibre, received and statement that is not even updated and does not reflect all our payments,
Receives a call from one of their staff members on the 23rd of April 2025 at 16:20 pm where they have confirmed that the mistake was on their side and that the account will be cleared
On the 25th of April 2025 another statement has been send to me belong to a Marcus - note that this is not even my name and have not even lived in emaleni at all
You keep on receiving message that the matter has been escalated to the relevant department but nothing is happening.
I am now going to report this matter to the national consumers tribunal and the ombudsman
Do not recommend this company to anyone-cancel your contract if you have it with metrofibre they will be committing ***** with your account as well
We trust this message finds you well.
Please note that your MetroFibre account has been handed over to Hahn Collections (HC) due to an outstanding balance.
To settle the amount, you may make payment directly to MetroFibre or use the following banking details:
Bank: FNB
Account Number: ***
Reference: [Your MetroFibre Account Number]
For assistance or queries regarding the handover, please contact Hahn Collections directly on:
Telephone: ***
Email: ***
Whatsapp Number: ***
We urge you to treat this matter with urgency to avoid any further action.
Kind regards,
MetroFibre Support Team
We trust this message finds you well.
Please note that your MetroFibre account has been handed over to Hahn Collections (HC) due to an outstanding balance.
To settle the amount, you may make payment directly to MetroFibre or use the following banking details:
Bank: FNB
Account Number: ***
Reference: [Your MetroFibre Account Number]
For assistance or queries regarding the handover, please contact Hahn Collections directly on:
Telephone: ***
Email: ***
Whatsapp Number: ***
We urge you to treat this matter with urgency to avoid any further action.
Kind regards,
MetroFibre Support Team
We remain available to assist you where possible and appreciate your cooperation in resolving this matter.
We remain available to assist you where possible and appreciate your cooperation in resolving this matter.