T
Tholakele
1 reviews | Active since Sept 2026
01 Sept 2026, 11:49
In the first two yea...
In the first two years of using the service I was happy but as years passed it became more frustrating
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Replies (1)
MetroFibre Networx's replyOfficial
01 Sept 2026, 11:54Dear Tholakele,
Thank you for taking the time to share your review and for your continued support of MetroFibre.
We noticed your feedback regarding your experience becoming more frustrating over time. We have tried reaching you by phone to check in and better understand what may have changed with your service.
We would really appreciate the opportunity to speak with you and address any concerns you may have. Please feel free to contact us at your convenience so that we can assist you further and work towards improving your experience.
Thank you once again for your honest feedback and for choosing MetroFibre.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your review and for your continued support of MetroFibre.
We noticed your feedback regarding your experience becoming more frustrating over time. We have tried reaching you by phone to check in and better understand what may have changed with your service.
We would really appreciate the opportunity to speak with you and address any concerns you may have. Please feel free to contact us at your convenience so that we can assist you further and work towards improving your experience.
Thank you once again for your honest feedback and for choosing MetroFibre.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply01 Sept 2026, 11:54
Official
Dear Tholakele,
Thank you for taking the time to share your review and for your continued support of MetroFibre.
We noticed your feedback regarding your experience becoming more frustrating over time. We have tried reaching you by phone to check in and better understand what may have changed with your service.
We would really appreciate the opportunity to speak with you and address any concerns you may have. Please feel free to contact us at your convenience so that we can assist you further and work towards improving your experience.
Thank you once again for your honest feedback and for choosing MetroFibre.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your review and for your continued support of MetroFibre.
We noticed your feedback regarding your experience becoming more frustrating over time. We have tried reaching you by phone to check in and better understand what may have changed with your service.
We would really appreciate the opportunity to speak with you and address any concerns you may have. Please feel free to contact us at your convenience so that we can assist you further and work towards improving your experience.
Thank you once again for your honest feedback and for choosing MetroFibre.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,