HR
Hannelie R
1 reviews | Active since Sept 2025
09 Sept 2025, 11:32
Impressed
I was immediately helped when I walked into the local office. The lady was friendly and very helpful. About 10 minutes later I walked out with the perfect option and promise that installation will be done within 24 to 48 hours. Not even 2 hours later the technician contacted me. We made arrangements and the installation was done quick quick.
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Replies (1)
MetroFibre Networx's replyOfficial
09 Sept 2025, 11:34Dear Hannelie Rotherham
Thank you for taking the time to share your experience with us — we truly appreciate your kind words!
We’re delighted to hear that you received such prompt and friendly service at our local office and that the installation process exceeded your expectations. It's always encouraging to know when our teams deliver on our commitment to efficiency and excellent customer service.
Your feedback has been shared with the relevant teams — including the consultant and technician who assisted you — and it certainly made their day.
Thank you once again for choosing MetroFibre. Should you ever need further assistance, we’re just a call or message away.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your experience with us — we truly appreciate your kind words!
We’re delighted to hear that you received such prompt and friendly service at our local office and that the installation process exceeded your expectations. It's always encouraging to know when our teams deliver on our commitment to efficiency and excellent customer service.
Your feedback has been shared with the relevant teams — including the consultant and technician who assisted you — and it certainly made their day.
Thank you once again for choosing MetroFibre. Should you ever need further assistance, we’re just a call or message away.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply09 Sept 2025, 11:34
Official
Dear Hannelie Rotherham
Thank you for taking the time to share your experience with us — we truly appreciate your kind words!
We’re delighted to hear that you received such prompt and friendly service at our local office and that the installation process exceeded your expectations. It's always encouraging to know when our teams deliver on our commitment to efficiency and excellent customer service.
Your feedback has been shared with the relevant teams — including the consultant and technician who assisted you — and it certainly made their day.
Thank you once again for choosing MetroFibre. Should you ever need further assistance, we’re just a call or message away.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your experience with us — we truly appreciate your kind words!
We’re delighted to hear that you received such prompt and friendly service at our local office and that the installation process exceeded your expectations. It's always encouraging to know when our teams deliver on our commitment to efficiency and excellent customer service.
Your feedback has been shared with the relevant teams — including the consultant and technician who assisted you — and it certainly made their day.
Thank you once again for choosing MetroFibre. Should you ever need further assistance, we’re just a call or message away.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations