JN
James N
1 reviews | Active since Jun 2021
21 Jul 2025, 08:31
I'm offline for 4 days
Worked 1 week then I'm offline since Thursday. 849994 job number
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
21 Jul 2025, 08:45Dear James,
Thank you for reaching out and for bringing your concerns to our attention.
We’ve investigated and can confirm that fault ticket 849994 is currently open and in progress with our maintenance team. The issue has been assigned to a technician for scheduling and attendance.
We appreciate your patience as we follow up with the contractor to ensure the matter is prioritised and your connection is restored as soon as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We’ve investigated and can confirm that fault ticket 849994 is currently open and in progress with our maintenance team. The issue has been assigned to a technician for scheduling and attendance.
We appreciate your patience as we follow up with the contractor to ensure the matter is prioritised and your connection is restored as soon as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply21 Jul 2025, 08:45
Official
Dear James,
Thank you for reaching out and for bringing your concerns to our attention.
We’ve investigated and can confirm that fault ticket 849994 is currently open and in progress with our maintenance team. The issue has been assigned to a technician for scheduling and attendance.
We appreciate your patience as we follow up with the contractor to ensure the matter is prioritised and your connection is restored as soon as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We’ve investigated and can confirm that fault ticket 849994 is currently open and in progress with our maintenance team. The issue has been assigned to a technician for scheduling and attendance.
We appreciate your patience as we follow up with the contractor to ensure the matter is prioritised and your connection is restored as soon as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations