EF
E F
1 reviews | Active since Feb 2025
06 Feb 2025, 16:33
If you don't have Metrofibre-Good, Run and Don't look back
You people are no good. We pay you to give us internet but all you do is disappoint. So many outages in one week. You should be shamed of yourselves for taking people's money and not return any service back.
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MetroFibre Networx's replyOfficial
06 Feb 2025, 16:58Dear E Fouriee
Thank you for bringing your concerns to our attention. We understand how important a stable connection is, and we would like to assist you as soon as possible.
To investigate this matter further, kindly share your account holder details by responding to ticket 590820 via email. Unfortunately, we have been unable to locate your service with the information provided and have also been unsuccessful in reaching you via phone.
Once we receive your details, we will escalate this matter accordingly and provide you with feedback.
Best regards,
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention. We understand how important a stable connection is, and we would like to assist you as soon as possible.
To investigate this matter further, kindly share your account holder details by responding to ticket 590820 via email. Unfortunately, we have been unable to locate your service with the information provided and have also been unsuccessful in reaching you via phone.
Once we receive your details, we will escalate this matter accordingly and provide you with feedback.
Best regards,
MetroFibre Complaints & Escalations
MetroFibre Networx's reply06 Feb 2025, 16:58
Official
Dear E Fouriee
Thank you for bringing your concerns to our attention. We understand how important a stable connection is, and we would like to assist you as soon as possible.
To investigate this matter further, kindly share your account holder details by responding to ticket 590820 via email. Unfortunately, we have been unable to locate your service with the information provided and have also been unsuccessful in reaching you via phone.
Once we receive your details, we will escalate this matter accordingly and provide you with feedback.
Best regards,
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention. We understand how important a stable connection is, and we would like to assist you as soon as possible.
To investigate this matter further, kindly share your account holder details by responding to ticket 590820 via email. Unfortunately, we have been unable to locate your service with the information provided and have also been unsuccessful in reaching you via phone.
Once we receive your details, we will escalate this matter accordingly and provide you with feedback.
Best regards,
MetroFibre Complaints & Escalations