RL
Rosabela L
1 reviews | Active since Jul 2025
18 Jul 2025, 13:41
I’d like to commend the exceptional service i got from Nyiko Chauke from the Riverside experience store
I’d like to commend the exceptional service i got from Nyiko Chauke from the Riverside experience store. My wifi has been down since yesterday and I’ve been speaking to different consultants who couldn’t help. Till this morning when i got attended by him. He went above and beyond to assist me, frequently giving updates on the process. I truly appreciate his help and professionalism 👌
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MetroFibre Networx's replyOfficial
18 Jul 2025, 13:58Dear Rosabela,
Thank you for taking the time to share your experience.
We’re delighted to hear that Nyiko Chauke from our Riverside Experience Store provided you with exceptional service. It’s always encouraging to know when one of our team members goes above and beyond to assist our valued clients.
Your kind words and recognition will certainly be shared with Nyiko and his team.
Should you require any further assistance, please feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply18 Jul 2025, 13:58
Official
Dear Rosabela,
Thank you for taking the time to share your experience.
We’re delighted to hear that Nyiko Chauke from our Riverside Experience Store provided you with exceptional service. It’s always encouraging to know when one of our team members goes above and beyond to assist our valued clients.
Your kind words and recognition will certainly be shared with Nyiko and his team.
Should you require any further assistance, please feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations