I would like to thank Zanele Buthelezi in the accounts department who went out of her way to assist me with my issue

Item: MetroFibre Networx
Rating: 5
Author: Londiwe S

I would like to thank Zanele Buthelezi in the accounts department who went out of her way to assist me with my issue. She truly went the extra mile for me and understood my frustration is a long term Metro Fibre client. I'm so grateful for you Zanele, please keep up the good work. I am a happy client today all thanks to you.

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Replies (1)

MetroFibre Networx's replyOfficial

14 Mar 2026, 09:43

Dear Londiwe Shazi

Thank you for taking the time to share your feedback with us.

We truly appreciate your kind words and are delighted to hear about the positive experience you had with Zanele Buthelezi from our Accounts Department. It is always encouraging to know when a member of our team goes the extra mile to assist and ensure that a matter is resolved.

Your appreciation will certainly be shared with Zanele and the team, as recognition like this motivates us to continue delivering the level of service our clients deserve. We are also grateful for your continued support as a long-term MetroFibre client.

Thank you once again for your feedback, and we are pleased to know that your issue has been resolved.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations

MetroFibre Networx's reply14 Mar 2026, 09:43

Official

Dear Londiwe Shazi

Thank you for taking the time to share your feedback with us.

Thank you once again for your feedback, and we are pleased to know that your issue has been resolved.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations