I would like to thank Sheron for being so kind and patient with me we spent almost an hour trying to assist me with my connection, till she logged the ticket for me and within 5 minutes i received a call from Michelle trying to assist too and all was well

Dear Muneiwa

Thank you so much for sharing your fantastic experience with Sheron and Michelle! 

We're absolutely thrilled to hear that Sheron went the extra mile to assist you with such kindness and patience, and it's wonderful to know that Michelle followed up so quickly to resolve your issue.

Providing exceptional support is what we strive for, and it's great to hear that our team's dedication made a positive difference for you. We'll be sure to pass along your kind words to both Sheron and Michelle – they truly deserve those flowers! 

If you ever need further assistance or have any questions in the future, don’t hesitate to reach out. We're always here to help!

Thanks again for your glowing review and for being part of the MetroFibre community.

Kind regards,
Marilize
MetroFibre Complaints and Escalations