I would like to take a moment to commend Nyiko from the Riverside store for his exceptional service

Item: MetroFibre Networx
Rating: 5
Author: Lucky L

I would like to take a moment to commend Nyiko from the Riverside store for his exceptional service. I have never met someone as amazing and dedicated as him. Every time I visit the store, he assists me with patience and professionalism, always listening attentively to every detail until the end. His wonderful attitude and ability to create a positive experience make visiting the store a pleasure. I even look forward to recharging in person just to experience the outstanding service he consistently provides. Nyiko is truly remarkable, and I believe he is a valuable asset to your team.

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Replies (1)

MetroFibre Networx's replyOfficial

31 Aug 2025, 16:10

Dear Lucky

Thank you so much for your wonderful review and for taking the time to share your experience with us.

We are thrilled to hear such heartfelt feedback about Nyiko from our Riverside store. It’s incredibly rewarding to know that his patience, professionalism, and dedication have made such a positive impact on your visits.

Nyiko truly embodies the values we strive for in customer service, and we’re proud to have him as part of our team. Your kind words will certainly be shared with him and the rest of our staff — feedback like yours motivates us to keep delivering outstanding service.

Thank you once again for your support. We look forward to welcoming you back to the store soon!

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations

MetroFibre Networx's reply31 Aug 2025, 16:10

Official

Dear Lucky

Thank you so much for your wonderful review and for taking the time to share your experience with us.

Thank you once again for your support. We look forward to welcoming you back to the store soon!

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations