I went to their website and purchased one of their products, made payment online and got a confirmation email. Went through the verification processes and all other admin. A week later I was still waiting for my installation, gave them a call to do follow

Dear Ngoako

We sincerely apologise for the experience you had and the disappointment caused during your interaction with us. Please be assured that your feedback is extremely valuable to us, as it helps us identify areas where we can improve our service delivery.

Thank you for taking the time to share your experience.

Kind Regards,
Siboniso
MetroFibre Complaints and Escalations