NG
Nicky G
1 reviews | Active since Mar 2019
07 Oct 2025, 15:35
I was unable to log onto the mobile app due to having more than one account with the same email address
I was unable to log onto the mobile app due to having more than one account with the same email address. They changed my personal email address, and it resolved the issue.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
07 Oct 2025, 15:49Dear Nicky
Thank you for your 5-star review and for sharing your positive experience with us. We’re delighted to hear that our team was able to resolve the issue with your mobile app login promptly.
Your feedback is greatly appreciated — it motivates us to continue providing efficient and reliable service to our valued customers.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 5-star review and for sharing your positive experience with us. We’re delighted to hear that our team was able to resolve the issue with your mobile app login promptly.
Your feedback is greatly appreciated — it motivates us to continue providing efficient and reliable service to our valued customers.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply07 Oct 2025, 15:49
Official
Dear Nicky
Thank you for your 5-star review and for sharing your positive experience with us. We’re delighted to hear that our team was able to resolve the issue with your mobile app login promptly.
Your feedback is greatly appreciated — it motivates us to continue providing efficient and reliable service to our valued customers.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 5-star review and for sharing your positive experience with us. We’re delighted to hear that our team was able to resolve the issue with your mobile app login promptly.
Your feedback is greatly appreciated — it motivates us to continue providing efficient and reliable service to our valued customers.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations