OM
Omphulusa M
1 reviews | Active since Sept 2025
05 Sept 2025, 19:25
I was having an issue with my voucher but Nyiko Chauke from Riverside View helped me throughout
I was having an issue with my voucher but Nyiko Chauke from Riverside View helped me throughout. I'm happy with his customer service. My experience with him was good and my fiber has been working since he assisted me
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Replies (1)MetroFibre Networx's replyOfficial
05 Sept 2025, 19:38Dear Omphulusa
Thank you for taking the time to share your experience with us.
We’re delighted to hear that Nyiko Chauke from our Riverside View team was able to assist you with your voucher issue and provide the support you needed. It's always encouraging to know when our team members leave a positive impression and deliver service that meets your expectations.
We’re also pleased to hear that your fibre connection has been working well since the issue was resolved. Your feedback motivates us to continue striving for excellent service across the board.
Should you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply05 Sept 2025, 19:38
Official
Dear Omphulusa
Thank you for taking the time to share your experience with us.
We’re delighted to hear that Nyiko Chauke from our Riverside View team was able to assist you with your voucher issue and provide the support you needed. It's always encouraging to know when our team members leave a positive impression and deliver service that meets your expectations.
We’re also pleased to hear that your fibre connection has been working well since the issue was resolved. Your feedback motivates us to continue striving for excellent service across the board.
Should you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
