IV
Idah V
1 reviews | Active since May 2025
29 May 2025, 13:20
I was happy with Nqabisa from riverside view Metro Fibre's level of service
I was happy with Nqabisa from riverside view Metro Fibre's level of service.she was patient with us.took us through every step and did follow up to make sure the line is reconnected
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MetroFibre Networx's replyOfficial
29 May 2025, 14:46Dear Idah
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you were happy with Nqabisa’s level of service from our Riverside View team.
We’re especially pleased that she could assist you patiently, guide you through each step, and follow up to ensure your line was reconnected. We'll be sure to pass along your kind words to her — feedback like this truly motivates our team to continue delivering excellent service.
If there's anything else you need or if we can assist you further, please don’t hesitate to reach out.
Kind regards,
Sibonisile
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply29 May 2025, 14:46
Official
Dear Idah
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you were happy with Nqabisa’s level of service from our Riverside View team.
We’re especially pleased that she could assist you patiently, guide you through each step, and follow up to ensure your line was reconnected. We'll be sure to pass along your kind words to her — feedback like this truly motivates our team to continue delivering excellent service.
If there's anything else you need or if we can assist you further, please don’t hesitate to reach out.
Kind regards,
Sibonisile
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations