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Bongekile B
1 reviews | Active since Jul 2025
14 Jul 2025, 14:31
I was contacted by Mr Mohamed concerning the installation of the Fibre, during the period of our first communication until the timw he have to come and install the fibre, he made sure that he updates me timelessly of his arrival
I was contacted by Mr Mohamed concerning the installation of the Fibre, during the period of our first communication until the timw he have to come and install the fibre, he made sure that he updates me timelessly of his arrival. Upon his arrival, he was very friendly and he did his work in a very professional manner.
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MetroFibre Networx's replyOfficial
14 Jul 2025, 14:34Dear Bongekile,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Mr. Mohamed provided timely updates and handled your fibre installation with professionalism and friendliness. Feedback like yours reinforces our commitment to delivering excellent service and making every installation as smooth and pleasant as possible.
We’ll be sure to pass your kind words on to Mr. Mohamed and his team — it means a great deal to us.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
Kind regards,
Sibonisile
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply14 Jul 2025, 14:34
Official
Dear Bongekile,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Mr. Mohamed provided timely updates and handled your fibre installation with professionalism and friendliness. Feedback like yours reinforces our commitment to delivering excellent service and making every installation as smooth and pleasant as possible.
We’ll be sure to pass your kind words on to Mr. Mohamed and his team — it means a great deal to us.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
Kind regards,
Sibonisile
Sibonisile
MetroFibre Complaints & Escalations